Principal Hong Kong
Principal Hong Kong
Careers

 
Member Relations Consultant
Senior Executive, Marketing & Corporate Communications
Customer Service Officer (Trainee)
MPF Administrator
Network Engineer
Assistant Manager, Training
Programmer
Supervisor, Fund Accounting & Valuation
Senior Administrator (MPF)
Member Relations Consultant
C-MRC
  • College graduate preferable
  • 2 years of telemarketing or customer service experience in financial industry
  • Holder of MPF intermediary license and SFC license is a must
  • Customer service oriented with excellent interpersonal skills
  • Proactive and able to handle stress and work independently
  • Good command of both spoken and written English, Chinese and Mandarin
Duties:
  • Assure retention of exiting business by performing necessary service on assigned cases; Create cross-selling opportunities with existing members
  • Build up and maintain close business relationship with individual MPF participants with an aim to help deliver the Company client retention initiatives; Enhance relationship with individual members and provision of quality services
Senior Executive, Marketing & Corporate Communications
C-SE,M&CC
  • University graduate in Communications, Journalism, Marketing or Business Administration
  • 3 to 4 years of experience in marketing and communications, preferably in MPF or fund industry
  • Excellent command of written and spoken English and Chinese
  • Strong product knowledge in MPF scheme, ORSO scheme and Unit Trust
  • Familiar with requirement of Securities & Futures Ordinance (SFO) and other compliance requirement on Marketing Material
  • Possesses high degree of accuracy, proof-reading skills and effective time management skills
  • High proficiency in PC knowledge including MS Office, Morningstar Direct and internet applications
  • Good presentation skills, adaptive to changes, fast-moving, cope with business growth
  • Good interpersonal skills, strong communication skills with internal and external parties
  • Detail-oriented, independent, mature, patient, open-minded and self-motivated
  • Graphics or desktop publishing skills is preferable
Duties:
  • Support sales team, business partner and distributors to prepare and produce Marketing Collateral (Covering MPF Fund Factsheet, ORSO Fund Factsheet, Retail Fund Factsheet, Sales Presentation, Sales Flyer, Client Newsletter, Corporate or Product brochures) for acquiring new business and achieving business goal
  • Prepare and produce promotional material for retaining business and relationship with Personal Accounts, Pension Members, Employers and Special Voluntary Contribution
  • Maintenance of consultant and regulatory reports, such as financial reports, legal document, annual statement, performance report, distributor reports; arrange of formatting, printing, distributing and uploading of reports in website to ensure regulatory requirements are met in a timely manner
  • Assist on Fund Review or Fund Rating process with Research Company or Consultant
  • Assist the team to perform other tasks for meeting business goals and requirement as appropriate
Customer Service Officer (Trainee)
C-CSO(T)
  • Higher Diploma or above, Degree Holder is highly preferable
  • Preferably 1 year of working experience (summer job experience would also be considered)
  • Experience in Call Centre or Hotline is an advantage
  • Good communication and interpersonal skills
  • Considerable knowledge of customer service principles, practices and attitude
  • Proactive, good telephone manner & customer-oriented
  • Holder of MPF intermediary license and SFC license is preferable
  • Senior position may offer to the right candidate
Duties:
  • Establish good customer relationship by offering high quality of service
  • Deliver quality service to meet the productivity benchmark and service standards
  • Update customers profile, call result statistics and necessary information in the format of excel, access or clients system in web base
  • Report customers comments to superior for service improvement or follow up with client
MPF Administrator
C-A1
  • Secondary school graduate or equivalent
  • Preferably 1 year of relevant experience in MPF and/or ORSO schemes administration. Fresh graduate would also be considered
  • Self-starter, team player and attentive to details
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint
  • Strong communication and customer service skills
  • Good command of spoken and written English and Chinese
Duties:
  • Assist to set up new cases in retirement schemes
  • Maintain accurate records and thorough documentation
  • Assist to prepare administrative related materials
  • Assist to handle phone inquiries from SEP and PA in a timely, accurately and courteous manner
Network Engineer
C-NE
  • College or university graduate in Information Technology or related disciplines
  • At least 4 years of relevant experience in Microsoft system support
  • Proficiency in administration of Windows Server, VMware and Microsoft applications like Active Directory, SharePoint, Hyper-V and System Center Suit
  • Familiar with CA Arcserve and Symantec Netbackup backup application
  • Self-motivated with good organization, analytical and problem solving skills
  • Good communication skills including spoken and written English and Chinese
Duties:
  • Provide server and network infrastructure support
  • Setup, administer, maintain and support system environments such as Windows server, VMWare and SAN
  • Manage and deliver technical infrastructure projects
  • Provide technical support and consultation services of IT systems
  • Develop and maintain procedures and manuals to enhance operational efficiency
Assistant Manager, Training
C-AMT
  • University degree in human resources or related discipline
  • At least 5 years of relevant work experience in human resources area gained in the financial sector
  • Strong organizational, problem-solving, analytical and communication (oral & written) skills
  • Able to deal with different point of views and demonstrate integrity and fair-mindedness
  • Able to prioritize and handle multiple tasks and projects at the same time
  • Positive and pro-active working attitude
Duties:
  • Assist with leading, coordinating and implementing HR processes, systems, tools and organizational development initiatives in conjunction with corporate guidelines and goals. Provide input to planning, development, implementation and communication of such initiatives to ensure effective implementation
  • Participate in the design, development and implementation of leadership and talent development programs in support of Principal business needs and growth strategy
  • Analyze learning and development needs based on skills and competencies needs of various business units; recommend and launch suitable learning solutions to address such needs
  • Maintain strong vendor networks and monitor the quality of learning solutions by external vendors
  • Select, train, motivate, and develop a knowledgeable and productive staff, which includes performance appraisals, development plans, salary administration, and conflict resolution. Maintain a general, familiar, consistent leadership presence
Programmer
C-P
  • College or university graduate in Management Information System or Computer Science
  • Development experience in financial industry would be an advantage
  • Working experience in VB.NET, ASP.NET and MS SQL 2000 or above
  • Project experience in 3-tier/Web/Mobile applications development/Crystal Enterprise/Report 10
  • Good analytical and problem solving skills
  • Self-starter, team player and able to work independently
  • Good communication skills including spoken & written English and Chinese
Duties: Assist in development or maintenance of assigned computer programs.
Supervisor, Fund Accounting & Valuation
SFA&V (FV)
  • University graduate in Accounting, Finance or related disciplines
  • At least 5 years of relevant experience in fund accounting and valuation with 1 to 2 years at supervisory level
  • Professional qualification such as HKICPA is preferred
  • Strong computer skills including MS Excel and Access
  • Attentive to details, strong organizational and analytical skills
  • Good command of both spoken and written English and Chinese
Duties:
  • Supervise the fund valuation team to ensure timely and accurate valuation of MPF/ORSO funds and unit trusts
  • Ensure timely and accurate completing of all fund operational tasks, including regulatory compliance
  • Participate in system enhancements and user acceptance tests of the valuation system with an aim to improve efficiency and productivity
  • Prepare regular reporting to internal and external parties and ensure the timeliness and accuracy of the reports
Senior Administrator (MPF)
SA
  • Secondary school graduate or equivalent
  • At least 6 years of relevant experience in MPF and/or ORSO schemes administration
  • Self-starter, team player and attentive to details
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint
  • Strong communication and customer service skills
  • Good command of spoken and written English and Chinese
Duties: Handle daily administration of retirement schemes and perform customer service related activities.
Interested parties please apply with full resume and expected salary to Human Resources Department, Principal Trust Company (Asia) Limited, Unit 1001-1003, Central Plaza, 18 Harbour Road, Wanchai, Hong Kong OR email to hr_hk@principal.com.